Intern front office

Interested in working at Karel V?

Calm and clear are terms that describe you. During your Front Office internship, you will handle a variety of responsibilities. Checking someone in in English, explaining the route in German or taking a special request in Dutch. Together with the team, you will be the business card. A nine-to-five job is not something that suits you, you are more into diversity!

the internship

APPLY NOW

If you have any questions about the vacancy or about working at Grand Hotel Karel V in general, please contact Betty Piepot by phone or e-mail.

Apply by uploading your CV and cover letter.

WHO ARE YOU?

A reception trainee must meet a number of requirements:

  • Namely, representative
  • Knowledge of foreign languages
  • Stress-resistant
  • Patient
  • Ability to speak calmly and clearly
  • Sense of responsibility
WHAT DOES YOUR DAY LOOK LIKE?
  • Welcoming and checking in guests based on reservation lists; alerting concierge for escort to room, creating and handing out key cards
  • Giving general and tourist information to guests
  • Providing service, such as providing wake-up service, receiving and passing on messages, ordering taxis, making restaurant reservations, complaints, etc.
  • Checking out departing guests, settling their bill, cash or credit card
  • Drafting and sending standard letters and e-mails using PC
  • Taking care of (part of) the outgoing mail (packing, franking, etc.)
  • Other work related to the above on the instructions of the manager
WHAT WE OFFER?
  • Internship allowance of €500 and many extras such as the ”know where you work” programme where you stay overnight at the hotel as a guest, among other things.
  • Internship in the heart of Utrecht. Grand Hotel Karel V is located in the centre of Utrecht, within walking distance of Central Station and by train only 30 minutes from Amsterdam Central Station
  • Combine daily/weekly work with specific assignments from school. Possibly carry out additional assignments or projects for the company
ABOUT

Grand Hotel Karel V is a hotel with an informal working atmosphere. It is a large property with a quiet, green inner garden, 121 spacious hotel rooms, 13 function rooms, 2 restaurants (Bistro Karel 5 and Restaurant Karel 5) and a wellness and fitness centre. The garden and property are beautifully maintained and the rooms have recently been renovated.