TERMS AND CONDITIONS

Cancellation: An individual reservation with a flexible rate can be cancelled free of charge until 18:00 on the day of arrival.

Payment: Payment can be made at the hotel and no prepayment is applicable.

Cancellation: An individual reservation with a non-refundable rate cannot be cancelled or changed without charge after the reservation is made.

Payment: Payment of the fare must be made immediately after making the reservation and no refund is possible in case of cancellation or change.

In case of force majeure, we advise you to contact your travel or cancellation insurance and follow these conditions. We are happy to provide the invoice of your reservation so that it can be submitted to the insurance company.

In case of no-show or late cancellation, the amount of your reservation will be charged.

More than three months prior to your arrival, we will charge 0% of the full reservation value as a cancellation fee.

Within three and two months prior to your arrival, we will charge 15% of the full reservation value as a cancellation fee.

Between 2 and 1 month before your arrival, we will charge 35% of the full reservation value as a cancellation fee.

Between 31 and 14 days prior to your arrival, we will charge 60% of the full reservation value as a cancellation fee.

Between 14 and 7 days prior to your arrival, we will charge 85% of the full reservation value as a cancellation fee.

Within 7 days prior to your arrival, we will charge 100% of the full reservation value as a cancellation fee.

Up to 31 days prior to your arrival, we will charge 0% of the full reservation value as a cancellation fee.

Between 31 and 14 days prior to your arrival, we will charge 50% of the full reservation value as a cancellation fee.v

Between 14 and 7 days prior to your arrival, we will charge 75% of the full reservation value as a cancellation fee.

Within 7 days prior to your arrival, we will charge 100% of the full reservation value as a cancellation fee.

More than 14 days before the reserved time 0%

Between 14 and 7 days before the reserved time 25%

Between 7 and 3 days before the reserved time 50%

Within 3 days before the reserved time 75%

More than 48 hours before the reserved time 0%

Within 48 hours before reserved time 50%

For more than 6 months until your arrival, we will charge 0% of the full reservation value as a cancellation fee

Between 6 and 3 months before your arrival, we will charge 10% of the full reservation value as a cancellation fee.

Between 3 and 2 months before your arrival, we will charge 15% of the full reservation value as a cancellation fee.

Within 2 months and 1 month before your arrival, we will charge 35% of the full reservation value as a cancellation fee.

Within 31 and 14 days prior to your arrival, we will charge 60% of the full reservation value as a cancellation fee.

Within 14 and 7 days prior to your arrival, we will charge 85% of the full reservation value as a cancellation fee.

Within 7 days prior to your arrival, we will charge 100% of the full reservation value as a cancellation fee.

100% deposit no later than 31 days prior to arrival.

25% deposit when confirming the group

50% payment 3 months before arrival of the group

25% (remaining amount) no later than 1 month before arrival of the group

10% deposit when confirming the group

40% deposit 3 months before group arrival

50% deposit no later than 1 month before arrival of the group