
MOST FREQUENTLY ASKED QUESTIONS
On this page, you will find the most frequently asked questions and answers about Grand Hotel Karel V. If your question is not listed here or you haven't found the answer you were looking for, please contact our reception at 030 233 7555 or the Reservations department. They will be happy to assist you.
ROOMS & RESERVATIONS
Can I change my reservation?
Is it possible to add an extra (baby) bed?
Can I specify a preference for a room?
I am visiting with my family, can we stay in one room with the whole family?
Is breakfast included in my overnight stay?
Can I bring my pet(s)?
PAYMENTS
Can I order a voucher for the hotel/restaurant?
Which payment methods are available?
Will my credit card be charged in advance?
What does council tax mean and why do I have to pay it?
LOCATION
What is the hotel's location?
Is there a taxi service available?
Is there parking space available at the hotel?
Is the hotel available for disabled guests?
Is Grand Hotel Karel V accessible by public transport?
ARRIVAL
What is the check-in policy?
Can I check in earlier?
Can I leave my luggage in advance?
DEPARTURE
What is your check-out policy?
Is it possible to leave earlier?
Is a late check-out possible?
Can I book an extra night?
FACILITIES
Can I eat in Restaurant Karel 5 during my stay?
Can I eat in the Brasserie during my stay?
When is the wellness open and what facilities are there?
Is the garden publicly accessible, and within what times?
SERVICES
Is the garden publicly accessible, and within what times?
Can I organize a meeting at Grand Hotel Karel V ?
Are dry cleaning services provided?
Do you offer room service?
OTHER QUESTIONS
Am I allowed to film with a drone on the premises?
Is your question not listed here or did you not find the answer you were looking for? Please contact our reception on 030 233 7555 or the Reservations department, they will be happy to answer your questions.
MORE TO